PokeTrade
Privacy Policy

At PokeTrade, we value your privacy and are committed to protecting your personal information in accordance with South Africa's Protection of Personal Information Act 4 of 2013 (POPIA).

Collection and Use of Information

We collect only the personal information reasonably necessary to process orders, arrange deliveries or collections, communicate with customers and fulfil our business obligations. This may include names, contact details, delivery addresses and order information.

Information Security and Sharing

PokeTrade takes reasonable measures to safeguard personal information against unauthorised access, loss or misuse.

Customer information is shared only with authorised personnel and trusted service providers, such as payment processors and delivery partners, where necessary to fulfil our services or meet legal obligations. All information is handled confidentially and in good faith.

Storage and Retention

Personal information is retained only for as long as reasonably necessary for legitimate business purposes or as required by law. Our website may use cookies and related technologies to support its operation and improve the shopping experience.

Your Rights

Customers may request access to their personal information or its correction or deletion, where permitted by law. We do not use personal information for unsolicited electronic marketing without an appropriate legal basis.

For privacy-related enquiries, please contact PokeTrade through our website's Contact page.

Our Commitment

PokeTrade is committed to responsible information handling, transparency and respecting the privacy of every customer.